Sales Policy for Lyrivest

Effective Date: November 22, 2024

Welcome to Lyrivest! We are dedicated to providing top-quality sports and fitness equipment and an exceptional shopping experience. This Sales Policy outlines the terms and conditions governing purchases made through our website, store, or customer service team. By making a purchase, you agree to the terms described herein.

1. Product Information

1.1. Product Descriptions

We strive to ensure that all product descriptions, images, and specifications are accurate. However, slight variations in color, size, or design may occur due to manufacturing or display settings.

1.2. Product Availability

  • All products are subject to availability.
  • If an item is out of stock after your order is placed, we will notify you promptly and provide options for substitution, backorder, or refund.

2. Pricing and Payment

2.1. Pricing

  • Prices are listed in USD and include applicable taxes unless otherwise stated.
  • Prices are subject to change without prior notice.

2.2. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Digital Payments: PayPal and other authorized platforms.
  • Gift Cards: For in-store or online purchases only.

All payments must be made in full at the time of purchase.

3. Order Processing

3.1. Placing an Order

When you place an order, you will receive an email confirmation with your order details. This confirmation serves as proof of purchase.

3.2. Order Changes or Cancellations

  • Orders can be modified or canceled within 24 hours of placement by contacting us at info@progear.com or 925 2064791.
  • After this period, changes or cancellations may not be possible as the order may already be processed for shipment.

4. Shipping and Delivery

4.1. Shipping Options

We offer various shipping options, including standard and expedited delivery. Shipping fees and estimated delivery times will be displayed at checkout.

4.2. Delivery Responsibility

  • Lyrivest is not responsible for delays caused by shipping carriers or unforeseen circumstances.
  • Once an order is marked as delivered, we are not liable for lost or stolen packages.

4.3. International Shipping

We ship to select international destinations. Customers are responsible for customs duties, taxes, or fees incurred during international shipping.

5. Returns and Refunds

For details on returning or exchanging items, please refer to our Refund and Returns Policy.

6. Promotions and Gift Cards

6.1. Promotions

  • Promotional discounts are valid only during the specified period.
  • Discounts cannot be applied retroactively to previous purchases.
  • Promotions may not be combined unless explicitly stated.

6.2. Gift Cards

  • Gift cards are non-refundable and cannot be redeemed for cash.
  • Gift cards can be used for both in-store and online purchases.

7. Customized and Personalized Products

Customized or personalized items require full payment at the time of order placement. These products are non-refundable and non-returnable unless they are defective or damaged upon receipt.

8. Warranty and Repairs

8.1. Warranty Coverage

We offer a 30-day warranty on all products for manufacturing defects. The warranty does not cover:

  • Normal wear and tear.
  • Damage caused by misuse, improper care, or accidents.

8.2. Repairs

For damages outside the warranty period, repair services may be available for an additional fee. Please contact us for more information.

9. Limitation of Liability

To the fullest extent permitted by law:

  • Lyrivest is not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
  • Our liability is limited to the purchase price of the product in question.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as described in the policy.

11. Governing Law

This Sales Policy is governed by the laws of the State of California. Any disputes arising from these terms will be resolved under the jurisdiction of the courts located in California.

12. Changes to the Sales Policy

Lyrivest reserves the right to update or modify this Sales Policy at any time. Changes will be posted on our website, and the “Effective Date” will reflect the latest revision. By continuing to shop with us, you agree to the updated terms.

13. Contact Us

If you have any questions or concerns regarding this Sales Policy, please contact us:

Thank you for choosing Lyrivest. We are dedicated to providing high-quality sports and fitness equipment and exceptional service!